Name: krabička na pečatidlo s voskami
SKU: dj6io600
Price: 18.45 EUR
Availability: InStock

Question 1

How is delivery handled and is the shipment insured?

Accepted Answer

We ship by insured courier with signature on delivery. The level of insurance depends on the order value and is shown at checkout before you confirm — higher-value shipments automatically move to a higher tier of cover. You receive a tracking number by e-mail once the piece is sent.

Question 2

Do you ship internationally?

Accepted Answer

Yes, we ship outside Slovakia. For destinations beyond the European Union, import duties or tax may arise in the destination country and are payable by the recipient under local rules. If you are unsure how this works for your country, write to us before ordering.

Question 3

Which payment methods do you accept?

Accepted Answer

You can pay via PayPal (including card payment through PayPal) or by bank transfer. For transfers we e-mail you a payment QR code — scan it in your banking app and the details fill in automatically. Pieces are dispatched once payment has cleared.

Question 4

Can I make my own offer on a piece?

Accepted Answer

Yes. Most pieces carry a "make an offer" button. If your offer meets the asking price we confirm it instantly and send a payment link. A lower offer is reviewed personally and answered by e-mail — we either accept it, propose a counter-offer, or explain why it will not work in that particular case.

Question 5

Can I see a piece before buying?

Accepted Answer

Yes. Every piece can be reserved for a private viewing. You leave your contact details and a preferred date, and we get back to you by e-mail or phone to arrange the details.

Question 6

Can I return an item?

Accepted Answer

If you are buying as a consumer, your statutory right to withdraw from a distance contract applies. The piece must come back undamaged and complete, including its documentation. Please contact us before sending anything back so we can arrange insured transport.

Question 7

Which currencies are prices shown in?

Accepted Answer

We price in euros. The site can display US dollars, British pounds or Swiss francs for orientation, but the payment itself is taken in euros.

Question 8

How do I hear about new arrivals?

Accepted Answer

Subscribe to the newsletter in the footer. We write about new additions to the collection and about exceptional pieces — sparingly, not every week. You can unsubscribe at any time by replying to any of our e-mails.

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